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Gartner® estimates that companies can reduce required licenses by 50-75% when using concurrent versus named/dedicated licensing.

With Cherwell concurrent licensing, team members utilize a license only while working within the application. In addition, your customers who access the self-service portal do not require a license – and neither do Cherwell Administrators who manage the system or business users who simply want to view dashboards and reports.

Cherwell’s concurrent licensing model includes 11 PinkVerify™ ITSM processes plus any processes you create yourself. Some competitors charge by each process for each user, and even an additional fee just to have the process available – causing licensing fees to skyrocket as your organization grows and matures.

With Cherwell, you can subscribe to licenses on a pay-as-you go model or take advantage of your capital budget and purchase perpetual licenses.

A Forrester® 2010 Market Overview recognized Cherwell as "emerging leader" based upon:

  • Scalability and functionality
  • Rapid Implementation
  • Solid product functionality and features at a very competitive price
  • Forrester Total Economic Impact Study shows 108% ROI and 10-Month Payback